No heat? Dispatch picks up 24 hours. Call (316) 555-0133
Same-day service
This is the Ridgeline dispatch desk on North Hillside in Wichita, open all night. You get a truck number and a time on the phone. The price comes off the book before anyone opens a panel.
Tonight's board
Tuesday, 2:14 a.m.
54°F inside, set to 70°Haysville caller. Dropping since 11 p.m.
First truck free in 25 minutesCall now and it takes your ticket
2 p.m. or 2 a.m., same four steps, same people.
We ask four things. What it is doing. How old it is. Your address. Anyone in the house who can't take the cold goes to the top.
Text one: tech's name, truck number, a time. Text two: 20 minutes out. Nobody waits on an all-day window.
Fault found, price read from the book below. Tools stay down until you say go.
Most tickets close on that visit. Invoice and the one-year repair warranty come by text. Nothing in the mail.
Same book every tech carries. The number they read you at the furnace is on this page, with parts, labor and a one-year repair warranty in it.
| Diagnostic visitWaived when you approve the repair | $89 |
| Hot surface ignitor | $240 |
| Flame sensor, clean or replace | $129 |
| Inducer motorMost residential furnaces | $585 |
| Blower motor, variable speed | $1,140 |
| Run capacitor | $185 |
| Contactor | $210 |
| Condensate pump | $265 |
| Refrigerant, R-410APer pound, after a leak check | $95 |
| Smart thermostat, installedYours or ours, wired and set up | $119 |
Standard zone: no trip fee. After hours: plan members pay daytime prices, everyone else adds $75. Repair over half the price of a new system? The tech says so before you spend it.
| Gas furnace, 80% efficient60,000 to 100,000 BTU, most Wichita ranch homes | $3,900 to $5,200 |
| Gas furnace, 96% efficientIncludes new venting and condensate line | $4,800 to $6,900 |
| Central AC and coil2.5 to 3.5 ton, matched to the furnace | $5,400 to $7,600 |
| Heat pump system3 ton, with electric backup heat | $7,800 to $10,900 |
| Ductless mini-splitOne zone, for an addition or garage | $3,600 to $4,900 |
| Tune-up, not on the plan | $129 |
For a $6,300 furnace and AC replacement, the two plans we offer come to this:
0% requires a system over $4,000 and on-time payments. Both plans are subject to credit approval, with no prepayment penalty.
Furnaces, heat pumps, central air and ductless. Any make, any age. We do not service boilers or commercial rooftops.
Any make. Tech finds the fault, quotes it flat, fixes it on that visit if the part is on the truck.
From $89 diagnostic
Sized room by room with a load calculation. Nobody copies the badge off the old unit. Financing from 0% for 18 months.
Free in-home quote
Two visits a year, front of the line, no overtime. Most January no-heat tickets were a ten-minute job in October.
$19 per month
Our techs run this rule at your kitchen table. Put in the quote you were handed, ours or anybody's.
Trucks start every shift spread across the metro. The closest one gets your ticket.
Red tag, one truck off tonight's board. Yellow mark, the shop on North Hillside: parts room and the night desk.
Every tech is on our payroll, on salary, in the truck number you see on the board. We send no subcontractors.
Fourteen years on furnaces and heat pumps. Trains every new hire on combustion testing.
Nine years. Gets the ticket when a system has already beaten two other companies.
Six years, heat pump and ductless specialist, and the installer on most mini-split jobs.
Four years, covers the north run to Newton and Halstead. Carries the widest parts stock in the fleet.
$19a month, cancel any time
Ridgeline Heating & AirText message
Your fall furnace tune-up is tomorrow between 8 and 10 a.m. Reply 1 to confirm or 2 to pick another time.
1
Confirmed. Dale in truck R-03 is 20 minutes out. He will text again at the door.
Done. Filter changed, flame sensor cleaned, no repairs needed. Next visit: April.
The same $89 diagnostic as a weekday, waived when you approve the repair. Non-members pay a $75 after-hours fee between 8 p.m. and 7 a.m. and on Sundays. Plan members never do.
Standard zone, 40 minutes on average. Extended zone, about an hour. We give you a real time on the phone, and the text keeps it current.
No. Leave the house, then call your gas utility from outside. Call us once they have cleared it. If a carbon monoxide alarm is sounding, get everyone out and call 911.
Run the helper above with your real quote. If anyone says the heat exchanger is cracked, ask to see the camera picture first. Our quote is on paper, two or three options, and there is no deadline on it.
Yes: Carrier, Trane, Lennox, Goodman, Rheem, Ruud, York, Amana, Bryant, American Standard and most ductless systems. We are not tied to one manufacturer, so the quote is about your house.
Repairs carry one year on parts and labor. New systems carry ten years on parts and labor, registered with the manufacturer for you. Not covered: filters, damage from flooding or power surges, and parts you supply.
Yes, on systems over $4,000: 0% for 18 months, or 9.99% APR for 120 months. The worked example in the price book shows the monthly figures, and there is no prepayment penalty.
No queue. No answering service with a script. Whoever picks up has the board above in front of them. Sunday nights, that is Ray, the owner.
(316) 555-0133