A referral-only studio, and the software it runs on.

Revlun designs the wellness layer of hospitality from back of house: treatment menus, therapist protocols, guest journeys and the spa spaces they run in. Access is by referral, and the studio doesn't publish its clients. It needed a site that felt like the work without showing any of it, and software to look after those clients and run the studio once they arrived.

Client
Revlun, Colombo, Sri Lanka
Industry
Wellness programme and spa design for hospitality
Services
Website design and build, illustration, custom software, mobile app, getting found on Google and in AI answers, accessibility, care after launch
Live site
revlun.com
Revlun, as it appears live

The brief

A referral-only studio can't lean on client logos, project photography or a contact form. The site still had to read as calm, exact and considered to the hotel operators who commission this kind of work, explain a four-phase process from first walkthrough to opening, and bring the right enquiries to the studio's door without opening the door to everyone. Behind the site, the studio needed one place to manage its clients and hear their feedback, a private way to talk with them, and a place for its own team to talk and run the work.

What made it hard

  • No client names and no project photography to build a visual identity on.
  • No public contact channel, by design, but a steady need for qualified enquiries.
  • Clients who expect the same discretion in how the studio talks to them as in what it publishes.
  • Rich, painterly imagery that still had to load fast and pass a strict security policy.

What we built for them

An identity drawn in code

Instead of stock photography, we wrote two illustration generators that draw the site's botanical studies and full-bleed landscapes: leaves, seeds, steam, ripples, and scenes of hills, mist, water, palms and a pavilion, all softly lit and painterly. Because the artwork is generated, it can be extended for a new page in minutes, and it belongs to Revlun outright.

A referral queue instead of a contact form

Revlun doesn't publish an email address. So we built a small piece of software: an interest queue that takes each enquiry with its reason, stores it privately, and gives the studio a sign-in dashboard to move each one from new to shortlisted, contacted or declined, with an export to a spreadsheet. Property enquiries and press requests arrive tagged and can be answered on different schedules.

A client management and feedback system

Beyond enquiries, we built Revlun a client management system: each client, their engagement and their history with the studio in one place the studio owns. A feedback system built into it gathers what clients think of the work, so the studio hears it directly and can act on it.

A mobile app for clients

Clients talk to the studio through a mobile app we built for Revlun, so conversations about a project happen in the studio's own space rather than scattered across email and messaging apps, and stay as discreet as the rest of the relationship.

One place for the team to run the studio

The same system gives Revlun's team its internal communications and operations management, so the conversations between the people doing the work, and the running of that work, sit alongside the clients they serve.

Found by the operators who hire it

Every page carries structured data describing the studio, its services and its process, and the questions hotel operators actually ask are answered in full on the programmes, spaces and process pages, so search engines and AI assistants can quote them. A summary for language models and open access for AI crawlers mean the studio is described accurately when an operator asks who designs spa programmes in Colombo.

Accessible, and private by default

Checked with zero accessibility violations across every page, then verified by hand: every color pair, keyboard walkthroughs, small screens, reduced motion. Fonts are self-hosted and nothing non-essential loads until a visitor chooses, which is what a discreet studio's visitors expect.

Looked after since launch

After launch we made the landscape artwork about 28 percent smaller as served, with a pixel-by-pixel check confirming nothing visible changed. The mobile page fell from 401KB to 323KB and the largest element now appears in 2.3 seconds instead of 2.7. That's the care plan working: the site keeps getting faster without the studio lifting a finger.

Results

Measured on the live site with Lighthouse 12.8.2 on September 12, 2026.

MobileDesktop
Performance98100
Accessibility100100
Best practices100100
SEO100100
Largest contentful paint2.3 s0.5 s
Total blocking time0 ms0 ms
Cumulative layout shift00
Page weight323 KB323 KB
Requests1717
Requests to other companies00

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